Du Recharge

How to easily check your Du balance and pay your bills

For many people living or traveling in the UAE, managing Du mobile services has become a routine part of staying connected. Some settle monthly charges, others recharge prepaid SIMs, and quite a few simply need clear instructions on how to check a balance or find out their mobile number.

Because of that, our team prepared a useful guide combining both official Du instructions and practical steps for fast online payments through our website. The information below is designed to make Du bill payment clearer and help users quickly navigate essential actions like balance checking, SIM activation, and number identification.

Du bill payment essentials

Most UAE customers prefer completing payment online, simply because it's faster and avoids unnecessary trips to service centers. Official Du channels — like the mobile app, or Paynet.Red website — allow customers to manage both prepaid and postpaid accounts.

However, many users choose our platform to handle Du bill payment more directly. Payments usually go through quickly, and the steps remain predictable whether the goal is to recharge a prepaid line or settle a monthly postpaid bill.

How to complete Du mobile bill payment?

The procedure for Du mobile bill payment looks nearly the same for both prepaid and postpaid customers, even though the purpose is slightly different. Prepaid users simply add credit, while postpaid customers close their monthly invoice.

To pay through official Du channels, a user logs into the Du app or website, navigates to the payment section, enters the account details, and confirms the charge. On Paynet, this flow typically requires fewer screens, which is why many people prefer it when they want to complete the process quickly and move on.

Du bill check: ways to track your account

Before paying a bill or recharging, customers often want to confirm whether an amount is still outstanding. This is where Du bill check becomes helpful. Du allows checking billing status through its mobile app, where users can see a full breakdown of charges.
Another option is to use basic USSD codes that show essential billing information on the phone screen. And after every payment, partner platforms usually reflect the completed operation as well, giving customers a way to verify everything without guessing.

The process of Du bill check is simple and fast, and the information normally updates right away, which is why so many users rely on it every month.

How to perform a Du quick bill pay?

Some UAE residents don’t need extra menus or detailed dashboards. They just want to make a payment and return to their routine. This is exactly what Du quick bill pay is intended for. The idea is straightforward: the customer enters a mobile number, chooses the amount, confirms the payment — and that’s it.

This method works well for people who travel often, or simply prefer not to spend time browsing through multiple screens just to complete a basic payment.

How to check your Du balance?

Du customers commonly search for how to check Du balance, especially when they are running low on credit or switching SIM cards between devices. Du provides a couple of reliable ways for that.

Checking your Du balance is as easy as can be. Here’s how:

• Prepaid users can use the USSD command *135#, which immediately shows the remaining balance.
• For Postpaid users, dial *131# and follow the instructions to check your remaining usage.

How to check Du SIM expiry date?

Dial *123# to check your main balance along with validity details.

How to check Du number / How to know my Du number?

Many new users or travelers arrive in the UAE, insert a local SIM, and then realize they don’t remember their own number. So the questions how to check Du number and how to know my Du number appear very often.

The official Du solution is simple: dialing *116# displays the active mobile number instantly. The same information is visible in the du mobile app under the “My Account” tab, which helps people keep track of their SIM details without extra steps.

How to activate Du SIM?

Visitors or new residents often want to understand how to activate Du sim, especially when they just purchased a prepaid tourist pack or a regular SIM.

Your new Du SIM will be active and ready to use straight away.

To activate a new SIM card:

• Insert the SIM into the SIM tray and power on your smartphone
• Ensure the device recognizes the SIM by checking signal bars
• If activation fails, restart the phone or toggle airplane mode

How to transfer Du balance?

People often help each other by sending mobile credit to family members, colleagues or friends. To explain how to transfer Du balance, Du provides a simple USSD command that takes only a few seconds.

The customer dials *121*recipient number*amount# and confirms the request. The transfer reflects almost instantly, which can be helpful in urgent moments when someone needs balance but cannot recharge on their own.

Example: To send AED 20 to your buddy with the number 0551234567, dial *121*0551234567*20#.

Once you send it, your friend will receive the balance instantly, and you’ll both get a confirmation. It’s such a great way to stay connected and help out when someone needs it!

How do I activate roaming on Du?

Before you travel, dial *155# to activate services.

Data Roaming option should be enabled on your phone. Simply go to Settings / Data Roaming and switch on Data Roaming.

Why many users prefer Paynet.Red?

Even though Du offers several official tools for managing mobile services, a large number of customers prefer using Paynet.Red for faster and more convenient payments. The platform focuses on simplicity — there are no apps to install, no complicated menus, and no lengthy registration steps.

People choose Paynet.Red when they want predictable processing,and a quick way to complete any Du payment or recharge without unnecessary delays.