Help
Does the mobile recharge happen immediately?
Your mobile account will be recharged during a few seconds. Sometimes it may take up to a few minutes.
What to do if the money did not come to my account?
We are here to help. Just send us a request and we will reply as soon as possible.
Is there any fee for using the service?
Our company does not charge any fees for the service. However the chosen payment method can apply its own charges and currency conversion.
My recharge failed. How do I get a refund?
Please let us know the details of your transaction and we will do our best to solve the issue as soon as possible.
Important:
Please inform us at the earliest but no later than 24 hours from completion of the transaction.
How to make a cheap international call from the UAE?
Unfortunately, Internet calling services such as Skype, WhatsApp, Viber etc. are banned from using in the UAE.
Here you can find some life hacks that you should to know about VoIP calls from the United Arab Emirates.
Learn more how to make a cheap international calls from the UAE
How to recharge eWallet in the UAE?
Paynet.Red is now providing eWallet Cash-In services in U.A.E to meet the growing demand of digital world.
Learn more
